Surprisingly, I was in an out and it was absolutely spectacular. The doctor took my tooth out with these. I didn’t feel a thing. Thank you so much for the easy in and out experience.
Great first impression! Everyone was very friendly and professional.
The Dr.and staff are always pleasant and ready to answer any questions’ I may have.
I have special issues with my teeth. Dr Hill and her staff are knowledgeable, patient, kind and professional.
Very caring, laid out options and what’s best for my dental issues..I been here multiple times…Will be coming back for routine dental care
You don’t just open shop and have this type of professional practice. This practice was deliberately well thought out to offer first rate, top notch care. You don’t just have employees like the staff at Monarch Dentistry just show up and get hired. Great care and planning went into the selection of the employees. They are such an incredible team of professionals. I can say enough good things about Dr. Preston-Hill. She is kind and very considerate. She takes care of her patients and treats her employees well. I could go on for days about how wonderful this practice is. Just make an appointment and see this team at work. You will be so glad that you chose this office. Keep up the great work!
Very kind and professional staff! Entirely! The dentist was super professional and very caring. It shows that she loves what she does and that makes a tremendous difference! I’m not sure I had a greater experience at a dentist office before. I did not wait long, maybe 10 minutes and that was filled with the regular paperwork. Awesome dentist office. I was referred to her by my sister and now I am referring my daughter and my son!
Dr. Preston-Hill is very good. It appears that God set her in place for such a time as this. In this writers opinion she is the best. I had reservations about coming to the dentist and only because I don’t like Tooth pain I went to see her. Dr. Preston Hill and her staff are excellent. I will recommend Monarch Family Denistry to anyone.
This is the best dentistry I’ve ever been. The staff the doctor. Are the best!!!! Would definitely recommend this place. I can’t wait to go back.
Made me feel comfortable. Professionalism throughout
Care providers at the highest professional level. Friendly staff. Love this dental office
Professionalism, experienced, genuinely concerned, excellence is what they strive to achieve on a patient by patient basis. The entire staff will make every effort to listen and assist you in every way possible. I can honestly say I am extremely satisfied with the experienced care and the dedication of the entire staff. I highly recommend Dr. O’Tisha Preston-Hill’s Monarch Family Dentistry. Theresa Hill
Dr. O’thisa and her staff are very professional, personable and respectable. Dr . O’thisa is very talented in the way that she applies the needles. My family and I are very appreciative to have Monarch to take care of all our dental needs.
The Monarch Family Dentistry is perfect in my eyes the only thing I can say is perfect,from front Office to the Back,it clean and very relaxing,Dr.Hill is very nice she explains every little detail to you and she is very humble.
Very caring. Staff is friendly and helpful.
It was great
The staff was so pleasant and professional. I am terrified of the dentist but the staff made me feel comfortable and safe. I really appreciate how they reassured me that everything was going to be ok and it absolutely was. My best dental experience so far. Thanks again.
Great Environmental! Great Dentist! Great Staff!
Dr Preston-Hill and here assistant (didn’t get her name but lady with an accent) Are The Truth!!! They where so sweet and down to earth. I will always choose this office because she is gentle and treats you just like her own family. She patient and explain everything that’s going on while she is working on you. I have anxiety going to the dentist but since coming to this practice I am confident in knowing what to expect every visit because her and her team are the BEST!! THANK YOU DOCTOR PRESTON-HILL AND TEAM!!
I just wanna say thank you guys so much for being there for me and understanding me and keeping me calm throughout the pain I was experiencing. Because if you guys I am up smiling today!
Today was my first visit and I was thoroughly impressed. Everyone was so pleasant and professional. My experience was great, Dr. Trish and her staff were awesome. Truly a welcoming experience!!!
Very relaxed and friendly. I will be going back. Will sending my family and friends.
Everyone was extremely kind and attentive
It was a good experience.
Every time I have an appointment I get in and out on time. Everyone is nice and knowledgeable and it’s is a pleasant experience.
Amazing experience! Kind, professional and friendly. From the front all the way to the back no one disappointed me. This will definitely be my family’s new dentist.
They was good. They explained what’s They going to do on your mouth.
Always a pleasant experience
Dr.Hill and her staff were amazing especially the dentist hygienist that cleaned my teeth.
I felt very comfortable, relax and safe. Everyone has a smile on there face when they speak to you. I will recommend everyone to visit this dentist
It was pleasant!
The ladies at Monarch make you feel like you are family
Staff always courteous and work done is without pain.
My experience was a very pleasant and professional one. The staff was nice, kind, friendly, polite and very helpful. I would definitely recommend friends and family for any future service. Mrs. Hill’s personality is very warm. It make you feel safe. Thank You and your Staff for Everything.
Very professional service.
All staffs at this dental place are very nice and professional. They take time to explain everything to me. The doctor went above and beyond my expectations. 5 stars
To Make A Long story short they are amazing at their work I feel and look beautiful thanks again for getting me all the way right
I was very impressed. Atmosphere, customer service and people were refreshing. My personal photographer ( the young lady that took pictures of my teeth) was very thorough and explained things in a way that I could understand. I wished that I could remember her name. Dr. Hill also great bedside manner, thorough, explained things in a way that I could understand. They both were patient with me. I hate doctors offices of any kind because they have always made me feel like my time was less important by asking me to get there earlier than my appointment then making we wait 45 minutes to an hour before seeing me. This office immediately after I finished completing my paper work they called me back and when the young lady stated that Dr Hill will be in, in two minutes I checked my watch and she was right on time. But here’s what really made my heart melt the office was willing to complete the exam and cleaning all in the same visit!!!! Shocker!!! because most offices only schedule you for the exam and reschedule the rest. By doing this it made me feel like the office valued my time as well. As long as Monarch keeps this same service they have a long life client. I will be making plans to transition my son and daughter and have already mentioned my experience at Monarch to another friend.
The staff was very professional and courteous! They made my visit very pleasant and calming! A+ service!!!!
Very good experience. Very professional Very attentive doctor and kind staff.
My experience was great! I will recommend Dr Preston-Hill to everyone. She is such a pleasant individual and is very gentle. I’m very happy with my visit.
Th staff is very professional and sweet. Dr. Preston-Hill is very through and nice.
The Care Team at Monarch Family Dentistry treated me with top quality care and I would highly recommend them.
The customer service is great Dr. is the Greatness
Everyone was very friendly. Facility was clean and welcoming!
Everyone was very Kind and professional as well as efficient. Short wait time and showed concern and compassion about my pain
Exceptional Service! Dr. O’Tisha Preston-Hill, DDS and Staff were very attentive to my needs and wonderful service. Explain everything that I need to know and what the process will be and the timeframe. I’ve found a Dentist that cares and listen to the patients. If I could rate a 10 because that’s the rating they deserve.
Excellent Dentist and staff no wait time v
To be honest it was the best experience I’ve experience I’ve ever had At a dentist office and I’m 60 years old… They explain things to you in simple terms so you don’t Have to do guess work on what they’re talking about and then they make sure that you understand everything… Thank you for your options, The doctor’s recommendations, And then that you make your decisions… But my cleaning was also one of the best and I do mean best I’ve ever had.. The most comfortable I ever felt, And they were very gentle with you and didn’t have water swater skating all in your face it’s like I’ve had before and couldn’t breathe… This is the best tennis office yet and I don’t think I’m going anywhere else as long as I have teeth Lol
So awesome!! Got me in the next day and made me feel so much better and they were in my county not far. They’re great. Highly recommend!!
Great experience, very professional, expedient service and does not push for unnecessary things to be done or push dental products. I love the old school mentality and service that this office provides. Must dental office in town.
Dr. O’Tisha Preston-Hill, DDS and her supporting staff are kind, thorough and patient. They care and it absolutely shows. Best dental experience I’ve had! Monarch Family Dentistry is my new dental home. Thank you for all that you do!
Made my visit great. Explained and answered all my questions!
Everyone in this office are very polite sweet and very professional thanks to all
It’s always a wonderful experience! My appointment begins on time and the hygienist and doctor are knowledgeable and helpful!!
Very kind and compassionate
This is by far the best Dentist I ever been too. Never have I been comfortable with going to the dentist. Until now. I Highly recommend this Dentist office. The entire staff are very professional.
Dr. Preston and her staff have it all together. They work as one unit. No one thinking that they are greater than the other. I love the unity between them, it makes a great atmosphere and you don’t think you’re in the dentist’s office having someone digging in your mouth.
Always great and efficient service. Fully recommend
Extremely professional and courteous
My experience with Dr. O’OTisha Preston-Hill has been very wonderful, the team is very friendly, caring, and attentive. I do appreciate them.
Everyone was nice and very professional.
Dr Hill and staff have been excellent. They’re always accommodating and patient with my family.
4/5 Star Rating
Everyone was great
I’ve finally found a Dentist and Staff that I trust and feel so comfortable with. From the front Desk to all their Specialist and Assistants all go above and beyond their call of duty and are not only very friendly but very good at what they do. Dr. Otisha Preston-Hill is the BEST Dentist I have ever experienced. After numerous and horrific experiences from other Dental clinics, she is Heaven sent. Dr. Preston-Hill and her Staff are very thorough, skilled, friendly, patient and take time to explain every step to help insure you’re well informed about every procedure and comfortable. I never had a Dentist take this kind of time to examine my entire mouth & every tooth to make sure all was covered. The environment is very clean and soothing also. I would give them 10 stars if I could and thank God I found this Dentist in my home town. Big Thanks to you all and keep up the good work. I’ve heard nothing but good news about you from others. Douglasville is blessed to have you. From a very satisfied and happy client. 🙂 oh and a BIG special thanks to the assistants today and the Dr who cleaned my teeth today….AWESOME TEAM!
Very pleasant and informative
Very professional and personable
Absolutely incredible people that truly care about there patients.
Great people. Very kind, professional, and efficient.
Very professional, caring staff.
They care for each person and give you their best work….
I love this office! Everyone is so nice and welcoming. They make you feel so comfortable. Dr. Preston-Hill is great! She is very thorough and is amazing! I’ve already referred my friends and family to her!
Everyone was nice and they took great care of me – I’ve already booked an appointment for my husband.
4/5 Star Rating
My experience was good
My experience was great. This office is always clean and professional. I love the people who work there always concern about here clients.
I love this office everyone is so nice,from the front to the back,they are very patient and the doctor explained everything to me so I would understand and she explained what I needed and the lady that did my ex-ray did a good job too.Thank You.
Patience and care of the Dentist ans Staff is excellent
The staff was very friendly and professional, I definitely look forward to them being my primary dentist.
I was treated very well like I was important and cared for. Very polite and mannered group of folks who were very professional with my care
The best dentist
The Doctor and her staff are friendly, helpful and professional. I had the best cleaning I have ever had, bar none.
I drive from Union City to see Dr.Preston. Love her office and staff
I accompanied my mother for her appointment. We were warmly greeted upon our arrival and enjoyed listening to jazz music in the waiting room. Every staff member was friendly, in fact, it felt like the staff members were our cousins.
Very very good
4/5 Star Rating
Dr Preston-Hill and her staff provided me with professional and comfortable service during my dental procedure today. The doctor did a good job numbing my teeth without much discomfort, which was a very important way to start for me. The office was bright, well kept and the staff was cordial. I especially appreciated being offered a warm blanket before we started and warm towel for cleaning my face afterwards. They made the challenge of having dental-work done, tolerable. My only suggestion to Monarch Family Dentistry is to consider having someone make a short courtesy call to check on patients who have more than routine procedure like I did. A nice, calm voice calling to say “We just wanted to know how you’re doing” would be your dental office going beyond what is required, which would make you and your practice “extra special!”
I thought I was in heaven I have never experienced a dental appointment like this very modern things I never seen before very nice comforting and very professional everybody would be blessed here they seem to really c a r e I love that
Very beautiful and calming atmosphere. The staff is so nice and polite. I felt so comfortable. It is very clean and they do a wonderful job following COVID guidelines to keep the patients safe.
It’s the 1st time I’ve ever been to a dentist and felt so comfortable. I will recommend Dr Hill’s Office to anyone who needs a dentist They make you feel welcome from the moment you walk into the office.
Great experience! Staff is nice and knowledgeable!
I can’t say enough great things about Monarch Dental. Everyone, I do mean everyone is friendly and warm!!!
Dr. Preston-Hill is the best, her staff is very polite n very helpful and caring. State of the art equipment was such a big plus. Even tho I’m really scared of the dentist, they made me feel so comfortable. I love the warm towel at the end of your visit. I would highly recommend your practice to family n friends
She definitely understands the assignment. And when you can make a needle not hurt you know you know you know lol!! I love it here! She gave me what I was missing and made sure to accommodate me properly!
I am very satisfied with everything. The doctor is phenomenal. Make me feel at ease every visit. She knows exactly what she is doing and care to make her patients satisfied. Her team is great too. Glad to have found this place and definitely recommend!
Very friendly & explained service in detail
Dr. Preston-Hill is amazing and so is her staff.
The best dentistry I’ve ever been to
Service is excellent and very professional the staff makes sure your comfortable and goes out of there way to deliver exceptional service
Friendly conversations that make the time go by fast. Clean equipment. I do appreciate my detail care ladies!
Great experience! Wonderfully equipped practice. Very nice staff. Great doctor!
I wish I have met the good doctor and her staff 10 years ago they excellent and I recommend if you need a dentist she is the one
The best dental cleaning experience I can honestly say in my whole life I would recommend them to all whom I know.
Felt taken care of and explained everything very well. Also loved how I was handled. And very Covid19 careful
I love this dentist! From the ladies at the front desk to my wonderful nurse to the awesome dentist!! They are so nice, gentle and truly caring!! Thank you for making a bad experience the best possible!!
Awesome real professionals
Calm, friendly Atmosphere
The staff were friendly and professional and extremely helpful. Dr. O’Tisha Preston Hill is able to be professional mixed with humor. I will tell anybody in need of a dentist to go check outMonarch Family Dentistry. The End
Great the doctor put a plan that I agree with thanks!
Great staff. I feel safe with their service’s
Service & Details we’re
Extraordinary care for the patient and very good job thank you
Blessing to My Wonderful Dentist (Dr Preston-Hill ) and her staff I’m a senior patient and a little nervous but they all do a great job at making me feel comfortable from the time I check in to having my dental work and when I check out and they all make me feel like I am part of the Monarch Family
I was promptly taken to the exam room Ayer less than five minutes wait. The staff was very pleasant. My condition and treatment were thoroughly reviewed with me. I was scheduled for a follow up appointment for three months.
Always professional and very friendly staff.
It was a life time experience People were really nice
This is one of the best results I’ve had in a long time with dental care to where I would love my kids to come as well. Very pleasant!!!
They make you feel like they care and they try hard to satisfy!
First visit & I was very pleased with the process. Everyone was patient & professional. Lastly, I liked the interaction w/Dr. Preston . I was very impressed.
This was my first time visiting Dr. Preston-Hill and I am very pleased! All of the staff were pleasant, timely, and very knowledgeable. I am very happy to be one of Dr. Preston-Hill’s patients!
She is so gentle, generous and patient. Highly recommend
Being new to the area I was very apprehensive about my first visit to this dentistry. I can say from the moment I stepped in the office the treatment from the staff was very professional. I left feeling as if I made the right choice for my dental needs and I look forward to going back.
My visit was awesome. The office was clean, soothing and a relaxing experience. The office staff are cordial, professional, and upbeat. The xray technician, was very precise and took great care to make me comfortable. Dr. Preston was absolutely knowledgeable, and precise about the direction of the treatment needed for my dental care and designed a plan that was fit my needs. Finally, the dental hygienist took great care in the cleaning and treatment of my neglected teeth. Overall it was a very enjoyable experience and I recommend anyone who is needing care to give them a try.
My service was courteous and professional. I would recommend Dr. Preston and her staff to family and friends.
Simply put. The best Dentist in Georgia!
Wonderful service all around!
My experience was Amazing!! Ms P: horrible patient Doctor and Staff: Deserve metals
Office was clean and the staff was extremely professional .
Very friendly and professional
Dr. O’Tisha Preston-Hill is an awesome Dentist! I’m so glad I found her! I would recommend her to any family or friend who lives in the Douglasville/Atlanta metro area.
I thought the Dentist and her staff were very professional, and polite.
The entire team was thorough. Great place if you have anxiety about going to the dentist.
Always a great experience
Professional, kind, caring workers
It’s incredible but how I feel now! The dentist office is polite, lovely and made me feel no fear! I love the dentist office!!!
Very nice staff. They make my daughter feel comfortable.
I have always been terrified with dentist visits, but I can now say, Dr. Preston-Hill and staff broke my fear!! I’ll be back on regular basis for sure!! All, very very sweet and gentle!! Highly recommend the staff
They were very patient with me
Courteous, personable, kind hearted, professional but warm atmosphere and with a smile
This dental practice is the best. I had a fear of dentist offices and they were so warm, welcoming, reassuring and they were able to explain everything to me and they didn’t pressure me at all. I have found my new dental office! Will be returning for further services.
This was the most AWESOME staff i’ve ever encountered. I will recommend all my family & friends to go here. It felt like they were all holding my hand thru out my visit.
Very pleasant and friendly staff I am going to recommend this office to family and friends
Dr. Preston-Hill is the best Dentist I have ever had! She is gentle and caring and she is an expert at her craft. I recommend her and her staff for anyone that has had a not so pleasant experience with a dentist. I promise she will ease your fears and trust the process.
The staff at Monarch Family Dentistry are very welcoming and kind. They take great care of their patients.
Excellent service. I have had a very bad experience with dental care in the past. However, Monarch dentistry service was exceptional. I highly recommend them especially for someone who is terrified of going to the dentist.
Every thing was excellent. The reception, he dental technician and service by dr Preston-Hill
Dr. Hill offered a great experience. I’m glad I found this office. I’m recommending my wife too
The atmosphere was relaxing. My experience was the best I had ever received. Everyone was very pleasant from the time I checked in for my appointment to the end. Even though this was my first experience, I would give them five stars.
Staff was very professional and the dentist is amazing
Great service, minimal wait, and amazing staff and doctor.
Everyone is polite and customer o
Kind, gentle, well informed Great atmosphere.. Very Pleased experience.
The staff is always so welcoming, helpful and friendly. Very thorough visit. Dr. Preston-Hill is so kind.
Dr. Hill is the best at what she does!!!!
Haven’t been to the dentist in years Dr. Harris and her staff treated me like family it was definitely a great experience
4/5 Star Rating
My first time and hands down my best experience at the dentist office. They were very nice. They explained each actions they were going to do. They also had a tv to keep me distracted and to look at my x-ray and pictures. When it was all said and done, they offer me a warm towel to wipe my face 🙂
Awesome experience, I highly recommend.
Very prompt and courteous. I highly recommend.
Dr. Preston-Hill and her staff are absolutely AMAZING!!! I Have had extreme fear of Dentist my whole life because of several horrible experiences when I was a child. Everyone at Monarch understood that and treated me with love and care. Because of my experience with Dr. Preston-Hill I fear the dentist chair no more!
Dr Preston-Hill was extremely generous and make sure I was okay throughout my entire procedure. Even provided me with a blanket to keep warm. She answered all the questions I had along the way. Will definitely return In a Few weeks
These people take care to a whole new level…best dental practice in Atlanta area.
Friendly Staff and very professional. Rooms clean and organized.. very comfortable environment. Caring doctor. In and out with no wait time. . Love this place.
Dr.Hill and her staff were amazing! My cleaning was painless and Dr.Hill made me feel at ease. Thank you you ladies!
I want to thank everyone for making me feel relaxed. I would recommend Dr Hill to all my friends very comforting and making sure you are not nervous or in pain . I want to thank her and her staff for making my experience peaceful.
I was extremely satisfied with the care I received from Monarch Family Dentistry. Everyone in the office, Front Desk/Receptionist, Hygienist and Dr. Preston-Hill were extremely professional, courteous and welcoming. They were very thorough and attentive to my needs. I wish I had switched over to Monarch Family Dentistry sooner!
I have never had a better experience with a dentist than I did with Dr. Preston-Hill and her staff. They saw me same day for a broken tooth and necessary extraction, and their treatment went above and beyond. Everyone was so nice, from the front desk, to the assistant, to the doctor herself. They answered every question or concern I had and explained everything. There was no pressure to do any treatments I didn’t agree with, which many other dentists have done in the past. No judgment from any of them at all in fact! The office is clean, well organized, and comforting. Especially during COVID, they have taken steps to ensure comfort and safety for patients. I cannot say enough- this dentist is amazing and I will recommend her to anyone and everyone. This is the only time I have ever looked forward to dealing with a dentist for future appointments. Thank you to everyone involved in this practice.
My experience was amazing. I tend to have a fear of going to the dentist, but everyone made me feel comfortable. Ms.O’Tisha & her assistant was very gentle. The office is very clean & beautiful…. thanks guys 🙂
Great service! The ladies were very nice from the moment I walked in, professional and knowledgeable. They made my visit very comfortable. Very thorough. Thank you all!
Best dental experience ever!!
Service was great, took time to help you understand.
Don’t care for doctors office. When I walked in the door my fear went away,the welcome that I received my fear went away and I was ready for the first time in my life to get in a dentist chair and happy that I did. I truly wish I could give this office a10 plus. I can do a 5 plus. And say to the entire staff thanks and please keep up the good work. I feel like a BIG BOY NOW.
3/5 Star Rating
Very worm bed side manners doing my visit in the chair. The office manager made me very relaxed. Being a black male doctors office is something most of us don’t visit well. I am now recovering after two extraction. Thanks to the doctor and her staff. Again thanks.
Great caring dentist.
The entire staff at this office is very caring, professional and truly care about their patients
After a couple of years not going to the dentist. Today is my first visit to the dentist, I’m pleased and customer service is great. I will recommend anyone to the monarchfamily dentist. Great job!!!
Really love the patience you guys had with me and the great customer service.